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Patient Objections to Caregivers Create Difficult Situations, Healthcare Risk Management Magazine, quotes attorney Talya Van Embden, 8-1-2023
Organizational policies and guidelines are necessary for these situations says Talya Van Embden, J.D. an attorney with Kaufman Dolowich in Fort Lauderdale, Florida. “Healthcare organizations should ensure a zero-tolerance policy for discrimination that works to educate its employees as to what a zero-tolerance policy means within the constraints of the duty to provide care”…”Patient reassignment requests based on bigotry pose an ethical dilemma for healthcare entities that does not lead to black-and-white solutions. When faced with such a demand, healthcare entities should understand that federal law requires employers to protect employees from discrimination regardless of the source — including customers, patients, visitors, or even vendors.”
